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Case Studies

Case Studies

Case Studies

At Mentoring Consult Ltd (MCL), we work with CEOs, boards, senior executives, and policy makers to tackle systemic challenges and deliver lasting transformation. Our clients value the systems thinking perspective we bring, along with practical approaches that foster commitment and sustainable impact.

Each case study reflects engagements where Uju Onwuzulike served as the systems thinking facilitator or principal consultant, guiding leaders to see the bigger picture, uncover hidden dynamics, and achieve breakthrough results.

1. Nigerian Navy: High-Performance Systems Thinking Delivered Onboard NNS Aradu
Situation:

The Nigerian Navy aimed to enhance senior officers’ capacity for strategic and systemic decision-making in managing complex maritime operations.

Approach:

We designed and delivered a flagship Systems and Strategic Thinking program onboard the NNS Aradu, the Navy’s largest warship at the time. The immersive setting allowed senior officers to directly apply systems thinking principles to real-life naval operations and long-term strategic challenges.

Results:
  • -Strengthened integrated decision-making across naval departments.
  • -Improved operational efficiency and strategic intelligence.
  • -First African firm to deliver a systems-based program onboard a naval warship.
2. Institute of Directors Centre for Corporate Governance: Board Strategic Thinking & Management Program
Situation:

Board members needed advanced governance tools to address increasing organizational complexity and drive long-term transformation.

Approach:

Delivered a Systems Leadership and Strategic Thinking program that connected decisions to systemic outcomes, aligning vision with execution.

Results:
  • -Enhanced board foresight and challenge anticipation.
  • -Strengthened governance practices, oversight, and accountability.
  • -Enabled boards to implement sustainable institutional change.
3. Nova Bank (formerly Nova Merchant Bank Ltd): The New Thinking for Driving the Desired Future – Board & Management Program
Situation:

Nova Bank sought to equip board and management with tools to shape a sustainable and innovative future through systems leadership.

Approach:

Tailored Systems Thinking and Systems Leadership program enabled leaders to anticipate long-term outcomes, identify interdependencies, and align organizational efforts with strategic objectives.

Results:
  • -Strengthened leadership effectiveness through systems thinking.
  • -Broke down organizational silos for cross-functional alignment.
  • -Uncovered interdependencies and anticipated long-term outcomes to guide strategic choices.
  • -Cultivated a culture of innovation and accountability, driving sustainable growth toward the Bank’s desired future.
4. Nigerian Ports Authority: Attitudinal Change Transformation Program
Situation:

The Nigerian Ports Authority faced operational inefficiencies and needed to transform employee attitudes for a performance-driven culture.

Approach:

Systems Thinking-based program focused on understanding how individual and collective behaviors influence organizational outcomes.

Results:
  • -Increased awareness of attitudes’ impact on performance.
  • -Introduced strategies to foster accountability and high performance.
  • -Developed skills to anticipate systemic challenges and implement proactive solutions.
5. Simba Group: Systems Thinking for Sustainable Growth
Situation:

Simba Group aimed to equip leadership with systems thinking capabilities to improve ownership, decision-making and drive long-term growth.

Approach:

Delivered an intensive system thinking intervention to strengthen cross-functional collaboration and strategic alignment.

Results:
  • -Leaders developed systemic awareness to anticipate challenges and opportunities.
  • -Improved team collaboration and organizational adaptability.
  • -Strengthened capacity for sustained success.
6. Eko Electricity Distribution Company Plc: Emerging Leaders Systems Thinking Program
Situation:

The company sought to prepare emerging leaders for complex strategic roles.

Approach:

Tailored systems thinking program linked vision to execution, enabling participants to address systemic challenges effectively.

Results:
  • -Enhanced strategic decision-making capacity.
  • -Improved adaptability and problem-solving.
  • -Strengthened long-term organizational growth potential.
7. Nigerian Navy (57th Anniversary): Attitudinal Change for Transformation
Situation:

The Navy sought to reinforce excellence and drive cultural transformation through attitudinal change, in alignment with its 57th Anniversary mandate.

Approach:

Delivered a systems-oriented attitudinal change program focusing on the interconnections between mindset and organizational outcomes.

Results:
  • -Leaders developed awareness of attitudes’ impact on performance.
  • -Strengthened collaboration, accountability, and strategic decision-making.
  • -Embedded a culture supporting long-term transformation.
8. A Leading Nigerian Bank: Directors’ Systems and Strategic Thinking Program
Situation:

The bank’s board required enhanced strategic capabilities to navigate sector complexities and achieve sustainable growth.

Approach:

Delivered a focused Systems and Strategic Thinking program equipping directors with tools to anticipate outcomes, align goals, and integrate decisions across the organization.

Results:
  • -Enabled board and executive teams to tackle complex challenges using systems thinking.
  • -Enhanced dynamic and integrated strategic approaches.
  • -Improved risk management and governance.
  • -Positioned the board as adaptive, forward-thinking, and resilient.
9. Pyramids Plc: Driving Results in Difficult Times
Situation:

Pyramids Plc faced operational constraints, market volatility, and intense competition, requiring resilient leadership.

Approach:

Delivered a systems thinking-driven program to identify interdependencies, anticipate challenges, and align short-term actions with long-term goals.

Results:
  • -Maintained operational efficiency under pressure.
  • -Developed strategies balancing immediate needs with future goals.
  • -Strengthened culture of resilience, accountability, and proactive problem-solving.
10. Avon HMO: Business Strategy & Systems Thinking Program
Situation:

Avon HMO sought to enhance executive and management strategic capabilities to drive growth and operational efficiency.

Approach:

Delivered a Business Strategy & Systems Thinking program combining systemic insight with strategic planning, emphasizing interdependencies and long-term alignment.

Results:
  • -Executives gained tools to design strategies addressing systemic challenges.
  • -Accelerated organizational performance and sustainable growth.
  • -Enhanced capability for strategic execution in complex healthcare environments.
11. Nigerian Navy Engineering College Area Command: Attitudinal Transformation Mentorship
Situation:

The Engineering College aimed to foster proactive leadership and accountability among officers.

Approach:

Delivered a mentorship program integrating mindset transformation with systems thinking to strengthen operational effectiveness.

Results:
  • -Officers demonstrated improved engagement and commitment.
  • -Positive impact on operational performance and teamwork.
  • -Leadership capacity aligned with strategic objectives.